Hudled Blog

7 SaaS Tools our Customers Can’t Live Without

So far, we’ve connected with 400+ employees from scale ups all across Australia and New Zealand. For the first time ever, we’re sharing the top seven apps that our users love, number five may surprise you.

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Alex Millar, CPA
Published
September 26, 2020
7 SaaS Tools our Customers Can’t Live Without

How do you discover the best software to use in your company?

Do you trawl through Product Hunt, Medium, Quora or do you simply just rely on a “tech” friends recommendations?

With so much new software hitting the market, SaaS fatigue is a thing.

To filter the unnecessary noise, Hudled is trying to think about SaaS differently. We’re using employee engagement and feedback to optimise and ensure teams use the best stack for their needs. So far, we’ve connected with 400+ employees from scale ups all across Australia and New Zealand. For the first time ever, we’re sharing the top seven apps that our users love, number five may surprise you.

1. Slack 4.6 internal rating (NPS = 86)

There’s few companies that aren’t aware of Slack nowadays. In our current market environment that has reshaped internal communication and with their ever growing list of integrations, they are making this an app you can’t live without. The Hudled team loves using Slack and hands down we believe it trumps Microsoft Teams.

2. GitHub, 4.5 internal rating (NPS = 79)

Extremely well-known in the developer community as the go-to platform to host repositories, both private and open-source.

3. G Suite, 4.3 internal rating (NPS = 68)

Seamless document collaboration that competes against the longstanding behemoth in the space Microsoft. Although Google Docs and Sheets aren’t loved by Office365 power users, the ease of collaboration makes it hugely popular. We have started to see a trend of users trading their collaborative docs in G Suite for alternatives such as Notion, Miro and Airtable. At the same time, a growing number of Gmail users start to switch to premium email services such as Superhuman, and more recently Hey.

4. Zoom 4.3 internal rating (NPS = 65)

More than just video calls! We have spoken about Zoom a few times and we don’t have one bad thing to say about it. Better call quality, internal recording and features that actually make a difference. We see why it’s also loved by our customers.

5. Miro, 4.1 internal rating (NPS = 62)

From collaboration to brainstorming, workshopping and UX design, Miro has a use for all teams across the business. We recently discovered Miro at Hudled and we’ve fallen in love with it. Whilst a particularly relevant tool for developers, it can also be used by product and marketing teams to create workflows and visually display a process or user journey.

6. LastPass, 4.2 internal rating (NPS = 76)

A freemium password manager and form filler that stores encrypted passwords online and provides password access from any device or computer. It’s as simple as that!

7. Adobe Creative Cloud, 4.4 internal rating (NPS = 82)

Adobe is a powerhouse and is loved by its power users. For the novice designer, solutions such as Canva are easier. However, the assortment of 20+ apps and services covering photography, videography, design, Web, UX and more make it the most popular choice.

Do you agree with our early users' feedback? Do you think there’s a piece of software that should be there? Have your say and stay tuned for upcoming articles where we break down apps that are loved by sales and operation teams.

Written By

Alex Millar, CPA

CEO & Cofounder of Hudled. A real-time platform for teams in growing companies to track and optimise their software stack

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